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Time Recording: App licenses and in-app purchases
App licenses and in-app purchases
• Purchased apps und in-app purchases are connected to your Google Account. These licenses cannot be transferred to another account.
• When changing your Google Account you need to keep your old Google Account (i.e. the one you've used for purchasing) installed on your phone or tablet,
otherwise these licenses will not be valid any more.
• When switching to a new phone, or after "factory reset", make sure you use the same Google Account as before - all licenses will still be valid then,
and you'll be able to install all your purchased apps from Google Play Store at no extra cost.
Google Play Store required
The «Time Recording Pro» app can only be purchased via Google Play Store,
and it requires the «Google Play Services» to be available on your smartphone at all times for license check.
We don't support any other app stores.
Error message "License not valid"
• Select "Check license" from the menu to re-validate your Time Recording Pro license.
• If you have switched your Google Account recently:
make sure the "old" Google Account (i.e. the one you have used to buy the app with) is added to your phone.
Also see this page: https://support.google.com/googleplay/answer/113410
• The "License not valid" message only kicks in after repeated license validation failures, i.e. this message will typically show a few weeks after account switch.
• Important: As of now, Google does not support transferring app licenses to another account.
If you need to have the app license assigned to a new Google account then you'll need to buy the app again.
5 years guarantee
We may grant 5 years of license transfer guarantee for "License not valid" cases where above paragraphs did not help to solve the issue.
Proceed as follows:
• Find the Google Play order number of your original "Time Recording Pro" app purchase.
-- you'll find it in the email that Google Play has sent to you at time of app purchase.
-- alternatively, check https://payments.google.com, this lists all your purchases and shows the order number / transaction id.
• Send your order number with a brief explanation to our support email.
• We'll check your case and get back to you.